4 Dragonville Ind Pk
Phone: 0191 386 3422
Turbo PACS has over 20 years of experience tuning and maintaining all types of vehicles.
Home of Responsechips. Diagnostics, Servicing DPF removal and much more
please stay well clear, do not listen to this saleman talk he is very good at it there also work on motorcycles called dragon motorcycles my bike was a bmw 1150 gs cost me 2,500 for a full engine rebuild.in the end never fixed my bike.keep your money and go where the people are honest NOT PRETENDING TO BE HONEST HOW THERE LIE IN BED AT NIGHT STRAIGHT IS BEYOND ME.
Audi A4 2.0 TDi Turbo fault
My very poorly Audi was dropped at Turbopacs who pin pointed a faulty turbo and blocked dpf...all sorted now...great job guys thanks a bunch
KEEP AWAY FROM THIS COMPANY IS MY ADVICE
Paid £60 plus vat for a diagnostic check for turbo problem. the check was driving car around the block for 5 minutes no use of diagnostic machine or starting car from cold to check turbo.
Garage confirmed not turbo but a fault on a seal on engine even though 3 others company's had confirmed broken turbo which needed replaced due to white smoke and smell.. Took garage owner at his word as thought turbo specialist. Advised him to replace small part and provide full service as turbo fine given car only worth £1000 . He assured me at this time not problem with Turbo.as would not have got service.
He serviced the car and replaced seal cost £278. I rang him to collect car and had not heard form him told me turbo had gone but still had to pay bill of £278 and turbo would cost £600 + .
I went to garage to complain he asked his wife to escort his children from office then starting verbally abusing me and my daughter telling us to get out of office. We paid and left the garage my daughter who is pregnant was very upset at his aggressive attitude.
I subsequently took car to two other garages and they diagnosed within two minutes that turbo had gone
Do not use this garage he is aggressive when you complain. He is not a turbo specialist. he told me originally he had turbo on stock that was a lie a well
I now in the process of exploring court action.
He also bragged about having people who will respond to complaints on his behalf so be very wary of reviews on this site after a complaint
Very disappointed in main dealer service and advice. Found TurboPACS in Durham...all sorted.....great explanation top job
Avoid this one
Fitted second hand parts and got charged for new ones. Very unskilled and unprofessional.