Turbo Pacs

 
4.3 (36)
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Turbo Pacs
Address:
4 Dragonville Ind Pk
Dragon Lane
Durham
County Durham
DH1 2XJ

Phone: 0191 386 3422

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Turbo PACS has over 20 years of experience tuning and maintaining all types of vehicles.

Home of Responsechips. Diagnostics, Servicing DPF removal and much more

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36 reviews

 
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(5)
Overall rating 
 
4.3
 
4.5  (36)
 
4.5  (36)
 
4.4  (36)
 
4.0  (36)
 
4.2  (36)
 
4.4  (36)
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Michael kelly
Overall rating 
 
5.0
Expertise 
 
5.0
Helpfulness 
 
5.0
Quality of Service 
 
5.0
Timeliness 
 
5.0
Value for Money 
 
5.0
Satisfaction 
 
5.0

Dpf+remap

These blokes are the best around north east sorted my transit custom yesterday top people

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Stephen Bennett

Totally Dishonest

Took my Mondeo to turbopacs today 12/07/2018 to have dpf fault diagnosed. Having left car for 30 minutes returned to be told by Marc ( the M.D.) that it had this and that wrong with the dpf and turbo, then started he’s sales patter about he’s wonder machine THE HYDROFLOW ! When told I was not interested he then went into aggressive mode and demanded £60 plus vat for 1 hours work. He wouldn’t of got a penny but he knows what he’s doing as he removed key and kept bonnet lifted. I’m not even sure if the car had been on diagnostic machine as the only thing he showed me was a mobile phone picture of some diagnostics. I have now fully researched this company with companies House and they have no assets and no cash in bank. I wonder if this is in case anyone sues him. This company and in particular MARC the owner are totally unscrupulous people and avoid at all costs. Marc the owner comes across as a man who uses the gym but has an empty head

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(Updated: March 06, 2018)
t wright

Review

please stay well clear, do not listen to this saleman talk he is very good at it there also work on motorcycles called dragon motorcycles my bike was a bmw 1150 gs cost me 2,500 for a full engine rebuild.in the end never fixed my bike.keep your money and go where the people are honest NOT PRETENDING TO BE HONEST HOW THERE LIE IN BED AT NIGHT STRAIGHT IS BEYOND ME.

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jules
Overall rating 
 
4.7
Expertise 
 
5.0
Helpfulness 
 
5.0
Quality of Service 
 
5.0
Timeliness 
 
4.0
Value for Money 
 
5.0
Satisfaction 
 
4.0

Audi A4 2.0 TDi Turbo fault

My very poorly Audi was dropped at Turbopacs who pin pointed a faulty turbo and blocked dpf...all sorted now...great job guys thanks a bunch

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gary brown
Overall rating 
 
1.0
Expertise 
 
1.0
Helpfulness 
 
1.0
Quality of Service 
 
1.0
Timeliness 
 
1.0
Value for Money 
 
1.0
Satisfaction 
 
1.0

poor garage

KEEP AWAY FROM THIS COMPANY IS MY ADVICE

Paid £60 plus vat for a diagnostic check for turbo problem. the check was driving car around the block for 5 minutes no use of diagnostic machine or starting car from cold to check turbo.

Garage confirmed not turbo but a fault on a seal on engine even though 3 others company's had confirmed broken turbo which needed replaced due to white smoke and smell.. Took garage owner at his word as thought turbo specialist. Advised him to replace small part and provide full service as turbo fine given car only worth £1000 . He assured me at this time not problem with Turbo.as would not have got service.

He serviced the car and replaced seal cost £278. I rang him to collect car and had not heard form him told me turbo had gone but still had to pay bill of £278 and turbo would cost £600 + .

I went to garage to complain he asked his wife to escort his children from office then starting verbally abusing me and my daughter telling us to get out of office. We paid and left the garage my daughter who is pregnant was very upset at his aggressive attitude.

I subsequently took car to two other garages and they diagnosed within two minutes that turbo had gone

Do not use this garage he is aggressive when you complain. He is not a turbo specialist. he told me originally he had turbo on stock that was a lie a well

I now in the process of exploring court action.

He also bragged about having people who will respond to complaints on his behalf so be very wary of reviews on this site after a complaint

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